Terms & Conditions
Welcome to Web Suit Pro By signing up with us, and being a Client, you agree to be legally bound by these Terms and Conditions of Use (the “Terms and Conditions”), including those terms and conditions incorporated by reference. Please read these Terms and Conditions carefully. If you do not accept these Terms and Conditions, you may not use our services. The Web Suit Pro may revise these Terms and Conditions at any time by updating this posting. You should visit this web page periodically to review the Terms and Conditions. In these Terms and Conditions, all services provided by and related to The Web Suit Pro, and all text, images, photographs, user interface, “look” and “feel”, data and other content included at Web Suit Pro from time to time (including, without limitation, the selection, coordination and arrangement of such content) are sometimes referred to as the “Web Site” and/or “Service.”
You acknowledge and agree that Web Suit Pro shall have the right (but not the obligation) in its sole discretion, to pre-screen, refuse or remove any project and/or user provided content that violates these Terms and Conditions or is otherwise objectionable, including, without limitation, projects or content that is illegal, obscene, indecent, defamatory, incites religious, racial or ethnic hatred, or violates the rights of others. Activity that is brought to our attention which appears in our sole judgment to violate the law will be brought to the attention of the proper authorities.
You acknowledge, consent and agree that Web Suit Pro may access, preserve, and disclose your account information and content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms and Conditions; (c) respond to claims that any content violates the rights of third-parties; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of the Web Suit Pro, its users and the public.
Web Suit Pro reserves the right to modify, amend, update and change these Terms and Conditions from time to time without notice. You are responsible for regularly viewing these Terms and Conditions. You acknowledge and agree that Web Suit Pro shall not be liable to you or to any third party for any modification, amendment, suspension, discontinuance or other change to these Terms and Conditions.
1. The Web Suit Pro Technicalities
2. Eligibility, Access, Use and Service
3. Refund, Cancellation & Tax Policy
4. Important Information
When you receive initial design concepts for your design package and you do not find them according to your brief, you may choose to claim a refund. See below how these actions affect your eligibility to claim a refund:
|Stage||Money Back Status|
|None of the initial samples in any way match to the customer brief.||Customer can ask for a refund within 24 hours of the initial delivery|
|Customer asks for revisions by providing feedback||Money Back Guarantee does not remain applicable. 100% Satisfaction Guarantee becomes applicable.|
|Take no action for 60 days||Money back guarantee offer becomes void, however Web Suit Pro ™ will review and uphold the offer on its own discretion|
It can take up to 21 business days to refund your amount. Our refund policy is detailed in Terms & Conditions of business.
Money Back Guarantee applies to design packages only. Once you approve a design and ask for further revisions then the Money Back Guarantee becomes void. However you still qualify for 100% satisfaction guarantee which means that we will keep on working on your design until you are satisfied.
We are so confident of our skills and design quality that we provide Money Back Guarantee in case we fail to deliver. Money Back Guarantee is provided in good faith and we expect our customers to exhibit the same. In majority of the cases customer are very honest, co-operative and provide quality feedback in order to get the designs they want. However there is a minority that tries to take unfair advantage of this flexibility. They will place orders with many providers at the same time, get the design concepts from all and then ask for the money back. This practice is unfair, unethical and abusive of human skills. Apologies, but if you are one of those we would rather not have your business. Design work is very subjective. Unless customer provides quality feedback, it is unlikely to get the designs right in the first attempt. Web Suit Pro is a custom design company that strongly believes in customer feedback and their involvement in the design process. In our experience, initial samples are rarely chosen as the final logo; instead they are used to bounce ideas. From the feedback provided on these samples we see details about the likes and dislikes of the customer and then provide revisions that are closer to the requirements. Money Back Guarantee cover the customers if we fail to deliver what they wanted.
- Content Writing
- Seo Services
- Marketing Support Services
- Telephone Services
Money Back Guarantee does not apply to design agencies, design studios and for those who are working on their client’s projects.
Note: Please note that customers claiming a refund will not be allowed to use the initial design concepts sent to them. Copy Rights of all designs remain the property of Web Suit Pro until fully paid.